If you live, work or play in the ACT, you no longer have to wait weeks or even months for mental health support. Starting with an assessment, we connect people 18 and over with the right mental health care services to suit their needs.
Whether you walk in to our Centre in Canberra City, talk to us on 1800 595 212 , or request a call, the very first thing we can help you with is access to reliable and relevant health information.
We offer consultation and information to all individuals who make contact with our service. We also provide an initial assessment with a Mental Health Clinician to understand your individual needs and help connect you to the right services for your circumstances.
A range of factors are impacting the mental health of our Canberra community including the COVID-19 pandemic, stresses at home or work, trauma, grief, or life challenges.
We don’t require a referral or a Mental Health Treatment Plan but we do need health professionals to help us get the message out. Help us to reach more of the community by exploring our services and letting your patients know we are here to help them.
Head to Health is a federal government funded initiative and in the ACT is staffed by a local organisation, Think Mental Health. We have a team of professionals here to help you including psychologists, mental health assistants, nurses, occupational therapists, and social workers, along with psychiatry input as required.
Canberra Head to Health reception will receive the request and aim to give you a call at the designated day/time you have requested. They will send through some further information via email. Please note this call will come from a private number.
Yes, but it may limit the support we can provide. For example, we are unable to schedule a person in for an initial assessment without their consent. Consent can be given verbally in the instance that they were unable to call themselves but are present when you call Canberra Head to Health.
Canberra Head to Health is supported by funding from the ACT Primary Health Network (PHN) via Capital Health Network (CHN), through the Australian Government’s PHN Program. All services provided by Canberra Head to Health are free.
Either is fine. If choosing to complete an assessment over the phone, the intake team will give you a call at the scheduled time – alternatively we are able to complete the assessment at our clinic in Canberra City.
We take walk-ins, phone calls, and online enquiries and we don’t require a referral, a Medicare Card or a Mental Health Care Plan (MHCP). If you do have a MHCP we can provide support in finding resources and referrals for your plan.
If you are contacting Head to Health for the first time, be aware that if you make contact late in the day we may not have enough time to complete your initial assessment but will always find a suitable time to complete the process with you.
Shop G7 (Ground Floor)
14 Childers Street
(At the corner of Childers and Allsop Street)
Canberra City ACT 2601
Monday, Wednesday & Friday:
Tuesday & Thursday (extended hours):
PO Box 260
Deakin West 2600
Whilst we will support people in distress and help you find the right support, Head to Health is not a crisis service. If you do present in crisis, our team will help you to connect to an emergency department or appropriate emergency service to get immediate help.
If you are unsafe and need immediate help, please call 000.
